Learn the basic skills required to work in the manufacturing field. Discover the role of production design, process planning, and the heart of 13 different manufacturing processes. Understand why facility location and plant layout decisions are so vital and learn how job design helps you accomplish company goals and achieve worker satisfaction. Find out what makes up the physical work environment and learn how to characterize different types of production materials. Master product development concepts such as the voice of the customer (VOC), quality function deployment (QFD), and failure mode and effects analysis (FMEA). Learn how performance measurements and standardization improve manufacturing operations.

In this six-week, instructor-facilitated online course, you will learn how successful organizations use costs to communicate manufacturing progress and how to effectively develop short and long-term budgets. Also, you will discover how the application of technology turns an ordinary company into a high-performing organization. You will also find out how ISO 9000 and enterprise resource planning (ERP) make the most of a manufacturer's potential.

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Syllabus:

All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release.

A new section of each course starts on the second or third Wednesday of each month. If enrolling in a series of two or more courses, please be sure to space the start date for each course at least two months apart.

Week One

Wednesday - Lesson 01

To make sure we get off to a good start, we'll begin this first lesson by defining manufacturing—looking at its history, identifying the various types of industries, and discussing different types of products. We'll survey the critical areas of design, materials, processes, technology, and systems. Then, we'll finish up by examining manufacturing capability, trends in the field, and manufacturing careers.

Friday - Lesson 02

Production design is a critical activity for any manufacturing firm because it plays a major role in defining overall costs. Once a production design is set, it charts the course for a product. Even the most expensive equipment and the best engineers can't offset the limitations of a production design. Today, we'll examine the elements of production design and process planning. Then, we'll explore the vast number of processing types including metal casting, bulk deformation, sheet metal forming, material removing, polymer and plastic processing, rubber production, glass manufacturing, powder processing, surface processing, joining and fastening, electronics assembly, and chemical processing.

Week Two

Wednesday - Lesson 03

Before you can manufacture anything, you need some land, a building, and a layout. Your decisions about these elements are extremely important, especially the first two. Once you buy land and erect a building, it's usually too late to change your mind without incurring a stiff penalty. So, in this lesson, we'll explore the ins and outs of facility selection and layout. We'll begin by discussing the influence of forecasting, long-range planning, and capacity planning. Then we'll identify the numerous factors you need to consider for a general and specific location and look at a way to evaluate them. We'll also examine plant layout and review a few options for it.

Friday - Lesson 04

Our topic today is job design. Job design has changed dramatically over the years and the majority of manufacturing jobs now combine human labor and machines. While a few positions such as assembly or heavy labor may not involve equipment, it's difficult to think of work that doesn't involve mechanical aids or tools. We'll discuss how job design is made up of job content and work methods and how jobs relate to each other. You'll find out how machines relate to human beings, and also how an operation chart helps define the steps a worker takes to complete a job. Then, we'll finish up with a discussion about work teams and a matrix organization, and see how job enlargement and job enrichment increase employee satisfaction.

Week Three

Wednesday - Lesson 05

Today, we'll add another essential layer to our manufacturing picture: how to create an effective and productive physical work environment. The physical work environment includes temperature, humidity, airflow, noise, lighting, and levels of contaminants (hopefully low). It plays a major role in worker well being and productivity. We'll examine the elements of a manufacturing work environment starting with the physical building and moving on to temperature, humidity, airflow, and noise. We'll also talk about lighting, contaminants, and hazards. Then, we'll close with a general look at safety and the elements of an effective safety program.

Friday - Lesson 06

If you let your imagination run wild, you can probably think of hundreds, perhaps thousands of manufacturing materials. At the companies I've worked for, we've used latex rubber, electronics, sheet metal, wood, human plasma, seaweed, titanium wire, and alligator blood. That's some list! We won't be able to look at all materials, but, in this lesson, we'll cover the basic ones—metals, ceramics, polymers, and composites. We'll start by discussing the nature of materials. Then, we'll move on to their mechanical and physical properties and talk about dimensions, tolerances, and surfaces.

Week Four

Wednesday - Lesson 07

New products are the lifeblood of manufacturing organizations. But did you know that it takes more than 50 new product ideas to generate a single successful one? Unfortunately, most new products don't satisfy customer or company objectives. A major reason new products don't succeed is because they aren't marketed well. Today, we'll make sure this doesn't happen to you. We'll delve into the concept of customer orientation, starting with a brief overview of marketing. Then, we'll explore the voice of the customer (VOC). And finally, you'll see how failure mode, effects analysis (FMEA), and project management can lead to success.

Friday - Lesson 08

Cost is the price you pay to acquire, maintain, produce, or use materials or services. Since most firms account for their operations at cost, it's vital that you understand how costs are determined and used. In this lesson, we'll examine many different types of costs including discretionary, relevant, variable, and standard. After we finish exploring these costs, you'll see how manufacturers reflect them in their accounting systems.

Week Five

Wednesday - Lesson 09

Today, we'll look at investment decisions for items such as equipment and fixture purchase and replacement. We'll also spend some time on budgeting. We'll discuss the different types of investment decisions, including average rate of return (ARR), payback period, discounted cash flow (DCF), net present value (NPV), and internal rate of return (IRR). After we work through a few problems, we'll discuss the basics of budgeting.

Friday - Lesson 10

In this lesson, we'll examine performance measurements as a way to keep track of progress. After all, you don't really know how your manufacturing operation performs unless you have an official scorecard. So, today we'll identify the attributes of effective performance measurements and look at a few traditional and progressive methods. Then, we'll wrap things up by addressing physical measurements.

Week Six

Wednesday - Lesson 11

Today is all about standards. They've been around for quite a few years, but it's just in the past few decades that they've stepped out into the spotlight, mainly because of the high profile of ISO 9000. We'll talk about how standards are used, identify where they came from, and discuss how they're developed. We'll also explore their benefits and discover how they're defined.

Friday - Lesson 12

For our final lesson, we'll focus on technology. We'll look at a few specific technological advances, namely computer aided design (CAD), computer aided manufacturing (CAM), computer integrated manufacturing (CIM), flexible manufacturing system (FMS), and bar coding. Then, we'll close the course by looking at a powerful software package used by manufacturers around the world: enterprise resource planning (ERP).

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This course includes a knowledgeable and caring instructor who will guide you through your lessons, facilitate discussions, and answer your questions. The instructor for this course will be Tony Swaim.

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, purchasing, continuous process improvement (CPI)/Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned an MBA from California State University, Long Beach, and holds professional certifications in six disciplines, including the Project Management Professional (PMP) certification from the Project Management Institute (PMI).

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Requirements:

Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

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